Refund policy

Refund & Exchange Policy

At Bloomy, we are committed to providing high-quality products and customer satisfaction. By placing an order on our website, you agree to the terms below.

We kindly ask customers to carefully review product details before purchasing. If you need any help or guidance, our customer support team is always available to assist you.

Please note that all weight gain supplements are non-refundable due to health and safety reasons.

Exchanges

We offer an exchange-only policy for eligible items.

To request an exchange, please contact us at bloomyofficial@outlook.com within 14 days of receiving your order. Please use the subject line: Exchange Request and include the following details:

• Full name
• Order number
• Product name
• Reason for exchange
• Item details (if applicable)

Once your request is reviewed, our team will provide you with the return address and further instructions.

Items must be returned within 7 days (UK) and 14 days (International) after receiving the return instructions.

Important Conditions

• Items must be unused, undamaged, and in original packaging
• We do not take responsibility for lost or unsuccessful return shipments
• Returned items will be inspected before approval
• Exchanges depend on stock availability
• If the requested item is unavailable, store credit will be issued

After we receive your return, please allow up to 7 working days for processing.

We appreciate your trust in Bloomy. Your satisfaction is important to us.